Phone numbers for the Virginia Beach mayor, 10 council members, city manager, utilities, police non-emergency (757-385-5000) and animal control.
Last checked Oct. 18, 2026. Names and numbers come from the City Clerk’s council members page, the City Manager’s Office and each department’s own page, linked below.
Start with VB311: 757-385-3111 (311 from inside the city), or use VB311 online or the live chat on virginiabeach.gov. City Hall is Building 1 of the Municipal Center, 2401 Courthouse Drive. Virginia Beach has a council-manager government: the elected City Council sets policy and the budget, and the appointed city manager runs the departments.
Who to call first
- Emergency: 911
- Police, fire or rescue, not an emergency: 757-385-5000
- Any city service or question: VB311, 757-385-3111
- Water or sewer emergency: 757-385-4631 weekdays; 757-385-3111 after hours
- Power outage: Dominion Energy, 888-667-3000
Mayor and City Council
The 11-member City Council is the city’s legislative body. The mayor is elected by all voters; the other 10 members are elected by district for staggered four-year terms. Not sure of your district? Use the district lookup map.
| Office | Name | Phone | |
|---|---|---|---|
| Mayor | Robert M. “Bobby” Dyer | 757-385-4581 | mayorsoffice@vbgov.com |
| District 1 | David Hutcheson | 757-651-7641 | dhutcheson@vbgov.com |
| District 2 | Barbara Henley | 757-426-7501 | bhenley@vbgov.com |
| District 3 | Michael Berlucchi | 757-407-5105 | mberlucc@vbgov.com |
| District 4 | Amelia Ross-Hammond | 757-840-0735 | arosshammond@vbgov.com |
| District 5 | Rosemary Wilson | 757-713-3616 | rcwilson@vbgov.com |
| District 6 | Robert W. “Worth” Remick | 757-840-5855 | wremick@vbgov.com |
| District 7 | Cal “Cash” Jackson-Green | 757-629-8792 | cjacksongreen@vbgov.com |
| District 8 | Stacy Cummings | 757-629-8691 | stcummings@vbgov.com |
| District 9 | Joashua F. Schulman | 757-840-1291 | jschulman@vbgov.com |
| District 10 | Jennifer V. Rouse | 757-840-1821 | jvrouse@vbgov.com |
Email the whole council at citycouncil@vbgov.com. Seats in Districts 2, 4, 6, 8, 9 and 10 are on the Nov. 3 ballot; see our voting guide. Council meets on Tuesdays in City Hall, with public input at 6 p.m. on the first and third Tuesdays; see public notices for the schedule.
City administration
| Office | Who | Phone |
|---|---|---|
| City Manager’s Office | Patrick A. Duhaney, city manager | 757-385-4242 |
| City Clerk | Amanda Barnes | 757-385-4303 |
| City Attorney | Dana Harmeyer, acting city attorney | City Attorney’s Office |
The city manager’s leadership team includes Deputy City Managers Kenneth L. Chandler, Amanda Jarratt and Monica Croskey and Assistant City Manager Jason Stroud. The council named Harmeyer acting city attorney on Oct. 6, the city announced.
Departments and services
| Need | Office | Phone |
|---|---|---|
| Trash, recycling, bulky pickup | Public Works Waste Management | 757-385-4650 |
| Landfill and hazardous waste | Landfill and Resource Recovery Center | 757-385-1980 |
| Water and sewer service | Public Utilities | 757-385-4631 |
| Property assessments | Real Estate Assessor | 757-385-4601 |
| Paying taxes and bills | City Treasurer | 757-385-4445 |
| Car tax, business license | Commissioner of the Revenue | 757-385-4251 |
| Building permits | Permits and Inspections | 757-385-4211 |
| Zoning | Zoning Administration | 757-385-8074 |
| Code enforcement, rentals, unsafe property | Housing and Neighborhood Preservation (via VB311) | 311 or 757-385-3111; office 757-385-5750 |
| Stray or dangerous animals | VBPD Animal Services, 341 S. Birdneck Road | 757-385-4444, option 1 |
| Parks and recreation | Parks and Recreation | 757-385-1100 |
| Voting and elections | Voter Registrar, 500 Studio Drive | 757-385-8683 |
| Public schools | Virginia Beach City Public Schools | 757-263-1000 |
| Mental health and substance use hotline | City hotline | 757-385-0888 |
Code enforcement complaints, including property maintenance, rental inspections, unsafe properties and graffiti on private property, are logged through VB311, the Code Enforcement page says.
Animal Services officers patrol 8 a.m. to 10 p.m. seven days a week, with an officer on standby after hours for emergencies, according to the Animal Services page. The Animal Care and Adoption Center is at vbacac.com.
Police: the Virginia Beach Police Department is led by Chief Paul Neudigate. Use 757-385-5000 for non-emergencies, including illegal fireworks, and 911 for emergencies.
Utilities that are not the city
- Electricity: Dominion Energy, 888-667-3000. See power outages.
- Natural gas: Virginia Natural Gas, 877-572-3342.
- Roads that are state routes: VDOT, 800-367-7623.
What this means for you
- Save 757-385-3111 in your phone; it reaches almost every department.
- Look up your council district once, so you know whose office to contact.
- Use 757-385-5000, not 911, for illegal fireworks and other non-emergencies.
Related: moving to Virginia Beach, trash and recycling and public notices.
Frequently asked questions
What is the main phone number for the City of Virginia Beach?
VB311 at 757-385-3111, or 311 from inside the city. It handles service requests and questions for most departments, including code enforcement.
Who is the mayor of Virginia Beach?
Robert M. “Bobby” Dyer. Reach the Mayor’s Office at 757-385-4581 or mayorsoffice@vbgov.com.
How do I find my Virginia Beach City Council member?
Enter your address in the city’s district lookup map. Since 2022, residents vote only for the council member who represents their district, plus the mayor, who is elected citywide.
What is the Virginia Beach police non-emergency number?
757-385-5000. Call 911 only for emergencies.
Who do I call about a stray or dangerous animal in Virginia Beach?
Animal Services dispatch at 757-385-4444, option 1. Animal control officers patrol 8 a.m. to 10 p.m. daily, with an officer on call after hours for emergencies.
Have your say